we’re here to help you resolve any issues with your order as quickly as possible. please notify our customer service team within 7 days of receiving your order if something isn’t quite right.
we can only accept unopened and unused products and we do not accept any change of mind returns. postage costs are at your expense unless items are incorrect or deemed faulty.
i've received the wrong item
- contact us within 7 days of receiving your order
- we will send you the correct item and arrange the collection of your incorrect item
i've received a damaged item
- contact us within 7 days of receiving your order with a photo of your damaged item(s)
- we will send you a replacement and advise on next steps
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